‘Change Management Certification Programme’ by Dr. John Kotter (Harvard) being organised by Customer Labs and CII in Mumbai on Nov 20, 2013

To register for the full day session of Leading Change, please visit http://imgyan.com/ns/leading_change/index.php

                                                                                                           

Mumbai November 13, 2013- Customer Lab, a leading consulting company in association with CII, announces unique Certification Programme on Change Management by  the world recognized industry stalwart John Kotter at The Leela, Mumbai  on November 20, 2013. The programme 8-Step Process of Kotter will highlight how organisations can avoid failure and become adept at change. 

30 years of research by the ultimate leadership and change guru Dr John Kotter (Harvard) has proven that 70% of all major change efforts in organisations fail. However by following

John’s methodology of believing in continuous learning, organisations can bring in immense potential amongst the average managers.

Speaking on the occasion, Dr. M Muneer, CEO of Customer Lab and author of the book ‘Capitalising on Customers’ said, “India today is at the cusp of building on a global framework. It’s imperative for the Indian business Leaders to recognize and revisit their value proposition. The time is now for leading the change and driving breakthrough results. It is in this respect that we are bringing the John Kotter’s – Change Management master classes to help Indian leaders become change masters.”

Master classes are branded training programmes, which will give you exhilarating tools, plans and insights for proven success in both work and life. Delegates will leave the session with self discovery of their leadership style, how to create a sense of urgency within their organisations or departments, how to mobilise the driving force and coalition and keep doing small things quickly. There are several templates available for the participants to take back and use internally with other members of their teams.

About Customer Lab Solutions: - www.customerlab.biz

CustomerLab is a boutique consulting company in partnership with a number of leading management gurus from around the world. It is a sister company of INNOVATIVE MEDIA, the leaders in seminars, workshops and knowledge management.

CUSTOMERLAB provides several patented tools of leading management and marketing gurus on a platter, direct from them. We have presence across the region in Asia Pacific and Middle East.

For More Information, please contact-

Nishikant –9960672518

nishi@customerlab.biz